Starter
£99 per month
- 300 minutes included
- Additional minutes at £0.25 each
Pricing
Simple pricing, no surprises
Choose a plan with the minutes your business needs. Included minutes and the additional-minute rate are always shown up front.
Start with a 14-day trial
See Desk23 answer calls for your business before you commit. Your trial includes 100 minutes of call time.
- No payment details are needed to start.
- Set up for you by the Desk23 team
- Your records stay available when it ends
Professional
£179 per month
- 1,000 minutes included
- Additional minutes at £0.20 each
Business
£299 per month
- 2,000 minutes included
- Additional minutes at £0.17 each
Prices exclude VAT. This wording is a placeholder until the VAT treatment is approved.
Every plan includes a set number of minutes, and additional minutes are charged at the rate shown. There are no unlimited-call plans.
Included with every plan
The full receptionist
Inbound call answering from your approved information, enquiry capture, and appointments, texts or escalation where you have set them up.
Your dashboard
Call history, summaries and transcripts for the people you authorise.
Personal onboarding
The Desk23 team sets up your account and tailors the receptionist to your business.
Any plan-specific limits beyond minutes and rates are confirmed with you before you commit.
Pricing questions
Is there a free trial?
Yes. New customers start with a 14-day trial. 100 minutes of call time are included. No payment details are needed to start. After your demonstration, the Desk23 team sets up your account and your trial begins. There is no online sign-up, so you are never enrolled by accident.
What happens when the trial ends?
New calls pause until a plan is agreed. Your dashboard, call history, transcripts and bookings stay available. If you need longer to decide, the Desk23 team can discuss extending your trial.
How are call minutes charged?
Each plan includes a set number of minutes. Additional minutes are charged at the rate shown with the plan. Desk23 does not offer unlimited calls, and the pricing page shows the figures openly.
What happens when included minutes are exceeded?
Additional minutes are charged at the additional-minute rate for your plan. That rate is published on the pricing page.
Is there a minimum contract?
Contract terms are confirmed with you when you choose a plan, so you can review them before you commit.
See how Desk23 would answer your calls
Book a personalised demonstration. If Desk23 is right for your business, we will set up your account and start your 14-day trial.