How Desk23 gets you live

1. Book a demoTell us about your business and how your calls come in today. We show you how Desk23 would answer them.
2. We set up your accountIf Desk23 is the right fit, we create your company account and your 14-day trial begins. There is no public sign-up, so every account is set up with care.
3. We learn your businessWe gather your services, routine questions and opening hours, so every answer reflects your business.
4. We agree the call rulesWe agree when the receptionist should answer. Most businesses start with the times their team is unavailable.
5. We connect your phonesCalls are routed through your phone system. The exact steps depend on your provider, and we guide you through them.
6. Appointments, if you want themAvailability and booking are set up only if your business wants appointment handling.
7. We test it with youYou hear the receptionist and try it yourself before it takes a live call.
8. You go live and reviewRouting is switched on for the calls you want Desk23 to answer, and your team reads calls, summaries and transcripts in the dashboard.

Desk23 answers the calls your telephone configuration sends to it, so you stay in control of which calls it takes.